PRIVACY POLICY

Last updated: 25 October 2026

At PERENE, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, purchase our products, submit an enquiry or interact with our business.

1. Information We Collect

When you interact with PERENE, we may collect:

• Your name, email address, phone number and billing or delivery address.

• Order details, purchase history and payment transaction information.

• Custom apparel enquiries, team or club information, sizing requirements and design preferences.

• Communications you send to us, including enquiries, feedback and customer service requests.

• Website usage information, including IP addresses, device information, browser details and cookies.

• Marketing preferences and newsletter subscriptions.

Payment transactions are processed through our authorised payment providers. PERENE does not ordinarily receive or store your complete payment card details.

2. How We Use Your Information

We use personal information to:

• Process, manufacture and deliver orders.

• Respond to enquiries and provide custom quotations.

• Coordinate custom apparel designs and production.

• Communicate order updates, delivery information and customer support.

• Manage customer accounts and purchase records.

• Improve our website, products and services.

• Send promotional offers and product updates where permitted by law.

• Meet our legal, accounting and business obligations.

3. Sharing Your Information

We may share information with trusted third parties where reasonably necessary to operate our business, including:

• Shopify, our e-commerce platform provider.

• Payment processing providers.

• Shipping and delivery companies, including Australia Post and international couriers.

• Manufacturing partners and suppliers involved in fulfilling custom orders.

• Website analytics, marketing and customer communication service providers.

• Professional advisers or authorities where required by law.

We only share information reasonably necessary for the relevant service.

We do not sell customer contact lists to third parties.

4. International Manufacturing and Data Transfers

PERENE works with manufacturing partners located overseas, including China.

For custom apparel and merchandise orders, relevant order information, such as product specifications, sizes, quantities and delivery requirements, may be shared with these partners where necessary.

Our website and service providers may also process or store information outside Australia.

Where required by applicable privacy laws, we take reasonable steps to protect personal information disclosed to overseas recipients.

5. Website Cookies and Analytics

Our website uses cookies and similar technologies to support website functionality, improve shopping experiences, analyse website performance and, where enabled, deliver relevant advertising.

You can manage cookies through your browser settings and any privacy preference controls available on our website.

Disabling certain cookies may affect website functionality.

6. Marketing Communications

If you subscribe to our newsletter or otherwise agree to receive marketing communications, we may contact you about new products, promotions, collections and special offers.

You can unsubscribe from promotional emails at any time using the unsubscribe link provided or by contacting us directly.

7. Storage and Security

We take reasonable steps to protect personal information against misuse, loss, unauthorised access, modification and disclosure.

Information may be stored using Shopify and other trusted business service providers.

We retain personal information only for as long as reasonably necessary for business purposes or as required by applicable law, after which it is securely deleted or de-identified where appropriate.

No online system can guarantee absolute security.

8. Accessing or Correcting Your Information

You may contact PERENE to request access to personal information we hold about you or to request corrections to inaccurate or outdated information.

We will respond to requests in accordance with applicable privacy laws.

9. Privacy Concerns and Complaints

If you have concerns about how your personal information has been handled, please contact us using the details below.

We will review your concerns and respond within a reasonable timeframe.

If your concern remains unresolved, and the Australian Privacy Act applies to the matter, you may be entitled to contact the Office of the Australian Information Commissioner (OAIC).

Website: www.oaic.gov.au

10. Third-Party Websites

Our website may contain links to external websites or services.

PERENE is not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, technology or legal requirements.

The latest version will be published on our website with an updated revision date.

12. Contact Us

For privacy enquiries, requests or complaints, please contact:

PERENE

Perth, Western Australia

Email: info@perene.com.au

Website: perene.com.au